Articles and guides tagged with Customer Support from the Mark360 blog.
A global Shopify playbook for Click-to-WhatsApp Ads: connect ad clicks to conversations, product discovery, checkout links, purchase attribution, post-window templates, KPIs, and honest measurement.
Use proactive WhatsApp order and shipping updates to reduce WISMO contacts. Compare Meta's official Shopify WhatsApp app with BSP platforms for automation, exceptions, inboxes and AI.
A practical Shopify sales playbook for WhatsApp marketing automation: abandoned checkout recovery, follow-ups, broadcasts, AI agents, KPIs, costs, and honest illustrative benchmarks.
Learn how to build a reliable WhatsApp abandoned cart recovery system for Shopify stores, including cart versus checkout triggers, phone capture, consent, approved templates, recovery links, timing, testing, measurement, and agent handoff.
A practical 2026 guide to Shopify WhatsApp integration for order updates, abandoned-cart recovery, customer support and automation. Learn how WhatsApp Business Platform, Shopify webhooks, templates and consent work together.
Compare WhatsApp Business App, Cloud API and BSP-managed WhatsApp API for Indian SMBs. Understand setup, automation, Shopify, AI agents, team inboxes, costs and when to switch.
